Privacy Policy.
Privacy Policy.
Last updated:
September 17, 2025
Last updated:
September 17, 2025
I am committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information is collected when you use the website.
Information I Collect
Information I Collect
I collect personal information that you voluntarily provide through forms, bookings, or communication, such as your name, email address, and any information you choose to share when reaching out to me. In addition, I collect limited technical data (such as browser type and device information) to help us improve website functionality.
I collect personal information that you voluntarily provide through forms, bookings, or communication, such as your name, email address, and any information you choose to share when reaching out to me. In addition, I collect limited technical data (such as browser type and device information) to help us improve website functionality.
How I Use Your Information
How I Use Your Information
The information you provide allows me to communicate with you, respond to inquiries, and deliver services effectively. It may also be used to improve my website or send occasional updates if you’ve opted in.
I DO NOT sell or rent your information to third parties. I also do not use your data for advertising or behaviour targeting.
The information you provide allows me to communicate with you, respond to inquiries, and deliver services effectively. It may also be used to improve my website or send occasional updates if you’ve opted in.
I DO NOT sell or rent your information to third parties. I also do not use your data for advertising or behaviour targeting.
Data Storage & Security
Data Storage & Security
I implement industry standard security measures to protect your information from unauthorized access, disclosure, or alteration.
Despite my efforts, no online platform is entirely risk-free. If a data breach ever occurs, I will notify affected individuals as required by law.
I implement industry standard security measures to protect your information from unauthorized access, disclosure, or alteration.
Despite my efforts, no online platform is entirely risk-free. If a data breach ever occurs, I will notify affected individuals as required by law.
Cookies
Cookies
We may use cookies (small data files) to understand how visitors interact with our website. This helps us improve your experience.
You can choose to disable cookies in your browser settings at any time.
We may use cookies (small data files) to understand how visitors interact with our website. This helps us improve your experience.
You can choose to disable cookies in your browser settings at any time.
Your Rights
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to review the data we’ve stored, or request its removal, you can contact us directly using the details below.
You can also unsubscribe from our email communications at any time via the unsubscribe link or by reaching out to us.
You have the right to access, correct, or delete your personal information at any time. If you would like to review the data we’ve stored, or request its removal, you can contact us directly using the details below.
You can also unsubscribe from our email communications at any time via the unsubscribe link or by reaching out to us.
Changes to This Policy
Changes to This Policy
This policy may be updated from time to time. When significant changes are made, we will update the date at the top of this page and, when appropriate, notify you by email or through the website.
This policy may be updated from time to time. When significant changes are made, we will update the date at the top of this page and, when appropriate, notify you by email or through the website.
Contact
Contact
If you have any questions or concerns about this Privacy Policy, please contact us at: joshauke@icloud.com
If you have any questions or concerns about this Privacy Policy, please contact us at: joshauke@icloud.com
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send me a message, I'll respond as soon as I can.
What do you actually do?
I help parents make sense of what's happening with their child. That could be a behaviour that doesn't add up, a nursery system that isn't working for your family, something your child is struggling to say, or just a feeling that something's off. I'm not a therapist yet, but I have a decade of direct experience with children and families, and I'm training in Child and Adolescent Psychotherapy. I read what you send, think about it properly, and come back with something genuinely useful.
What do you actually do?
I help parents make sense of what's happening with their child. That could be a behaviour that doesn't add up, a nursery system that isn't working for your family, something your child is struggling to say, or just a feeling that something's off. I'm not a therapist yet, but I have a decade of direct experience with children and families, and I'm training in Child and Adolescent Psychotherapy. I read what you send, think about it properly, and come back with something genuinely useful.
Is this free?
Is this free?
Yes. Completely. No consultation fee, no hidden costs, no catch. I built this to be accessible to every parent, not just the ones who can afford to pay for it. If you reach out, I will respond. That's the whole idea.
Can I ask you something completely random?
Can I ask you something completely random?
Yes. If it's about your child, your family, something you read, something a nursery said, something that happened this morning — ask it. There's no question too small, too specific, or too strange. I've heard a lot. Nothing you send will surprise me.
What if it turns out to be nothing?
What if it turns out to be nothing?
Then I'll tell you that, honestly. And most of the time, the fact that you asked means it wasn't nothing to you. That matters. A lot of parents leave those questions unanswered for months because they're worried about wasting someone's time. You're not wasting mine.
My child's nursery says everything is fine but I don't believe them. Can you help?
My child's nursery says everything is fine but I don't believe them. Can you help?
Yes. This is one of the most common reasons parents come to me. You know your child better than anyone in that setting does. If something feels off at home, that information is real and worth taking seriously. I can help you figure out what questions to ask, what to look for, and how to have that conversation with the nursery in a way that actually gets heard.
What happens after I reach out?
What happens after I reach out?
I read everything you send. I don't skim it. Then I come back to you with a real response — something that fits your child and your situation, not a generic answer. It's not a form or a chatbot. It's me, reading your words, thinking about your family, and writing back.
What makes someone reach out to you, and when?
What makes someone reach out to you, and when?
It's often something practical. A parent feels like they are not listened to at nursery. A policy that doesn't make sense. A conversation that left them a little confused rather than reassured.
Sometimes it's a child coming home different, while the setting say's they're 'misbehaving,' and you're not sure what that really means.
It could be gaming until 11 at night, arguments during the weekend. It could be school saying your child is aggressive.
Separation, a change at home, or just a sense that something feels off.
Families reach out for all sorts of reasons. Some are big. Some are small. Most sit somewhere in the middle. It's less about crisis and more about wanting to understand what's happening before it grows into something heavier.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send me a message, I'll respond as soon as I can.
What do you actually do?
I help parents make sense of what's happening with their child. That could be a behaviour that doesn't add up, a nursery system that isn't working for your family, something your child is struggling to say, or just a feeling that something's off. I'm not a therapist yet, but I have a decade of direct experience with children and families, and I'm training in Child and Adolescent Psychotherapy. I read what you send, think about it properly, and come back with something genuinely useful.
What do you actually do?
I help parents make sense of what's happening with their child. That could be a behaviour that doesn't add up, a nursery system that isn't working for your family, something your child is struggling to say, or just a feeling that something's off. I'm not a therapist yet, but I have a decade of direct experience with children and families, and I'm training in Child and Adolescent Psychotherapy. I read what you send, think about it properly, and come back with something genuinely useful.
Is this free?
Is this free?
Yes. Completely. No consultation fee, no hidden costs, no catch. I built this to be accessible to every parent, not just the ones who can afford to pay for it. If you reach out, I will respond. That's the whole idea.
Can I ask you something completely random?
Can I ask you something completely random?
Yes. If it's about your child, your family, something you read, something a nursery said, something that happened this morning — ask it. There's no question too small, too specific, or too strange. I've heard a lot. Nothing you send will surprise me.
What if it turns out to be nothing?
What if it turns out to be nothing?
Then I'll tell you that, honestly. And most of the time, the fact that you asked means it wasn't nothing to you. That matters. A lot of parents leave those questions unanswered for months because they're worried about wasting someone's time. You're not wasting mine.
My child's nursery says everything is fine but I don't believe them. Can you help?
My child's nursery says everything is fine but I don't believe them. Can you help?
Yes. This is one of the most common reasons parents come to me. You know your child better than anyone in that setting does. If something feels off at home, that information is real and worth taking seriously. I can help you figure out what questions to ask, what to look for, and how to have that conversation with the nursery in a way that actually gets heard.
What happens after I reach out?
What happens after I reach out?
I read everything you send. I don't skim it. Then I come back to you with a real response — something that fits your child and your situation, not a generic answer. It's not a form or a chatbot. It's me, reading your words, thinking about your family, and writing back.
What makes someone reach out to you, and when?
What makes someone reach out to you, and when?
It's often something practical. A parent feels like they are not listened to at nursery. A policy that doesn't make sense. A conversation that left them a little confused rather than reassured.
Sometimes it's a child coming home different, while the setting say's they're 'misbehaving,' and you're not sure what that really means.
It could be gaming until 11 at night, arguments during the weekend. It could be school saying your child is aggressive.
Separation, a change at home, or just a sense that something feels off.
Families reach out for all sorts of reasons. Some are big. Some are small. Most sit somewhere in the middle. It's less about crisis and more about wanting to understand what's happening before it grows into something heavier.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
What do you actually do?
I help parents make sense of what's happening with their child. That could be a behaviour that doesn't add up, a nursery system that isn't working for your family, something your child is struggling to say, or just a feeling that something's off. I'm not a therapist yet, but I have a decade of direct experience with children and families, and I'm training in Child and Adolescent Psychotherapy. I read what you send, think about it properly, and come back with something genuinely useful.
What do you actually do?
I help parents make sense of what's happening with their child. That could be a behaviour that doesn't add up, a nursery system that isn't working for your family, something your child is struggling to say, or just a feeling that something's off. I'm not a therapist yet, but I have a decade of direct experience with children and families, and I'm training in Child and Adolescent Psychotherapy. I read what you send, think about it properly, and come back with something genuinely useful.
Is this free?
Is this free?
Yes. Completely. No consultation fee, no hidden costs, no catch. I built this to be accessible to every parent, not just the ones who can afford to pay for it. If you reach out, I will respond. That's the whole idea.
Can I ask you something completely random?
Can I ask you something completely random?
Yes. If it's about your child, your family, something you read, something a nursery said, something that happened this morning — ask it. There's no question too small, too specific, or too strange. I've heard a lot. Nothing you send will surprise me.
What if it turns out to be nothing?
What if it turns out to be nothing?
Then I'll tell you that, honestly. And most of the time, the fact that you asked means it wasn't nothing to you. That matters. A lot of parents leave those questions unanswered for months because they're worried about wasting someone's time. You're not wasting mine.
My child's nursery says everything is fine but I don't believe them. Can you help?
My child's nursery says everything is fine but I don't believe them. Can you help?
Yes. This is one of the most common reasons parents come to me. You know your child better than anyone in that setting does. If something feels off at home, that information is real and worth taking seriously. I can help you figure out what questions to ask, what to look for, and how to have that conversation with the nursery in a way that actually gets heard.
What happens after I reach out?
What happens after I reach out?
I read everything you send. I don't skim it. Then I come back to you with a real response — something that fits your child and your situation, not a generic answer. It's not a form or a chatbot. It's me, reading your words, thinking about your family, and writing back.
What makes someone reach out to you, and when?
What makes someone reach out to you, and when?
It's often something practical. A parent feels like they are not listened to at nursery. A policy that doesn't make sense. A conversation that left them a little confused rather than reassured.
Sometimes it's a child coming home different, while the setting say's they're 'misbehaving,' and you're not sure what that really means.
It could be gaming until 11 at night, arguments during the weekend. It could be school saying your child is aggressive.
Separation, a change at home, or just a sense that something feels off.
Families reach out for all sorts of reasons. Some are big. Some are small. Most sit somewhere in the middle. It's less about crisis and more about wanting to understand what's happening before it grows into something heavier.
Didn’t find your answer? Send me a message, I'll respond as soon as I can.